Lilley, Roy <br/><br/>
Dealing with difficult people 

 - 2nd 
 - New Delhi, India  Kogan Page  2013 
 - xiv; 146 
<br/><br/><label>ISBN: </label>9780749466947 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Psychology, Industrial, Interpersonal Conflict, Problem Employees, Interpersonal Relations, Customer Relations
<br/><br/><label>Dewey Class. No.: </label>650.13  / LIL