Helgeson, Lars <br/><br/>
CRM for dummies 

 - New Delhi  Wiley  2017 
 - xv; 338p. 
<br/><br/><label>ISBN: </label>9788126569908 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / HEL