Chorianopoulos, Antonios <br/><br/>
Effective CRM using predictive analytics 

 - New Delhi  Wiley  2016 
 - xiv; 371p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  / CHO