Sheth, Jagdish N <br/><br/>
Customer relationship management: emerging concepts tools and application 

 - 1st 
 - Chennai  MGH  2017 
 - xv; 544p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship management Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / SHA