TY  - BOOK
AU  - By Basini, Justin
TI  - Why should anyone buy from you?: earn customer trust to drive business success
U1  - 658.85 
PY  - 2011///
CY  - Harlow, England ; New York
PB  - Financial Times/Prentice Hall Pearson
KW  - Selling.  Customer relations.  Trust
ER  -