Edited by Glynn, William J <br/><br/>
Understanding services management: integrating marketing, organisational behaviour, operations and human resource management 

 - 1st 
 - New Delhi  P H I  2006 
 - xxvi; 485p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Human resource management Management
<br/><br/><label>Dewey Class. No.: </label>658.8  / UND