By Evans, James R <br/><br/>
Quality and performance excellence 

 - 6th 
 - New Delhi  Cengage Learning  2013 
 - xvi; 444p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / EVA