Edited by Fjermestad, Jerry <br/><br/>
Electronic customer relationship management 

 - 1st 
 - New Delhi  P H I  2006 
 - xiii; 210p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic customer relationship management Organizations
<br/><br/><label>Dewey Class. No.: </label>658.81202854678  / ELE