By Cowan , David <br/><br/>
Taking charge of organizational conflict: a guide to managing anger and confrontation 

 - 1st 
 - New Delhi  Adarsh Books  2003 
 - xiii; 201p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>About taking charge of organizational conflict Civility
<br/><br/><label>Dewey Class. No.: </label>658.4053  / COW