By Evans, James R. <br/><br/>
Total quality: management, organization and strategy 

 - 4th 
 -  Thomson South Western  2007 
 - xii; 467p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / EVA