By Heizer, Jay H. <br/><br/>
Cases in total quality management: manufacturing and services 

 - 1st 
 - Australia  Thomson South Western  2007 
 - xiii; 238p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Cases in total quality management: manufacturing and services
<br/><br/><label>Dewey Class. No.: </label>658.562  / HEI