Edited by Lyer, Gopalkrishnan <br/><br/>
Customer relationship management in electronic markets 

 - 1st 
 - Mumbai  Jaico Publishing House  2005 
 - xi; 113p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship management in electronic markets
<br/><br/><label>Dewey Class. No.: </label>658.81202854678  / CUS