By Cartin, Thomas J. <br/><br/>
Principles and practices of organizational performance excellence 

 - 1st 
 - New Delhi  PHI  2004 
 - xiv; 334p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational performance excellence Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.406  / CAR