By Kotler, John P <br/><br/>
The heart of change 

 - 1st 
 - Boston  Harvard Business School Press  2002 
 - xiv; 188p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Change management
<br/><br/><label>Dewey Class. No.: </label>658.406  / KOT