By Oakland, John S. <br/><br/>
Oakland on quality management 

 - 1st 
 - New Delhi  Butterworth Heinemann  2008 
 - x; 476p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management Culture management Human resource m
<br/><br/><label>Dewey Class. No.: </label>658.562  / OAK