By Jeston, John <br/><br/>
Management by process: a roadmap to sustanable business process management 

 - 1st 
 - Noida  Elsevier  2009 
 - xii; 302p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Managemen process sustanable business process
<br/><br/><label>Dewey Class. No.: </label>658.4063  / JES