By Patterson,Kerry et al. <br/><br/>
Crucial conversations: tools for taking when stakes are high 

 - 1st 
 - New Delhi  TMH  2002 
 - xv; 240p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crucial conversations: tools for taking when stakes are
<br/><br/><label>Dewey Class. No.: </label>153.6  / PAT