By Noronha, Ernesto <br/><br/>
Employee identity in Indian call centres: the notion of professionalism 

 - 1st 
 - New Delhi  Respose Books  2009 
 - xiii; 184p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries- India Call centre industry- India
<br/><br/><label>Dewey Class. No.: </label>331.761381  / NOR