TY  - BOOK
AU  - By Sember, Brette Mcwhorter
TI  - Bad apples: how to manage difficult employees, encourage good ones to stay and boost productivity
U1  - 658.3045 
PY  - 2010///
CY  - USA
PB  - Avon Business
KW  - Bad apples: how to manage difficult employees
ER  -