By Berson, Alex <br/><br/>
Building data mining application for CRM 

 - 15th 
 - New Delhi  Tata MacGraw-Hill  2008 
 - xxvii; 510p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Data mining Descision support systems
<br/><br/><label>Dewey Class. No.: </label>005.74  / BER