By Nayar, Vineeta <br/><br/>
Employees first, customers second: turning conventional management upside down 

 - 1st 
 - New York  Harvard Business Press  2010 
 - viii; 198p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employees first customers second:
<br/><br/><label>Dewey Class. No.: </label>658.3125  / NAY