By Bell, Chip R. <br/><br/>
Customer loyalty guraranteed: create, lead, and sustain remarkable customer service 

 - 1st 
 - Delhi  Adams Business  2009 
 - xxi; 233p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyalty guraranteed Leading your  loyalty creators
<br/><br/><label>Dewey Class. No.: </label>658.812  / BEL