By Gallagher, Richard S. <br/><br/>
Great customer connections: simple psychological techniques that guarantee exceptional service 

 - 1st 
 - New York  Amacom  2006 
 - xvi; 237p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Great customer connections- simple psychological techniq
<br/><br/><label>Dewey Class. No.: </label>658.812  / GAL