By Brock, David <br/><br/>
Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales 

 - 1st 
 - New Delhi  Kogan Page  2010 
 - vi; 218p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Aftersales management- costs legal matters
<br/><br/><label>Dewey Class. No.: </label>658.812  / BRO