Laguna, Manuel <br/><br/>
Business Process Modeling, Simulation, and Design 

 - 1st 
 - New Delhi  Pearson  2011 
 - xiii, 429p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operation Management
<br/><br/><label>Dewey Class. No.: </label>658.4063  / LAG