By Das, Ranjan <br/><br/>
Strategic management of sernces 

 - 1st 
 - New Delhi  Oxford  1997 
 - xii; 435p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic management
<br/><br/><label>Dewey Class. No.: </label>658.4012  / DAS