by Brewster, Ernest et. al <br/><br/>
IT service management: a guide for ITIL foundation exam c didates 

 - New Delhi  Viva  2013 
 - xxiv; 212p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technology management
<br/><br/><label>Dewey Class. No.: </label>658.4038  / BRE