By Payne, Sheila <br/><br/>
Deliving customer service 

 - 1st 
 - New Delhi  Jaico Publishing House  2005 
 - 186p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service
<br/><br/><label>Dewey Class. No.: </label>658.812  / PAY