By Cohen, Marshal <br/><br/>
Why customer do what they do: who they are, why they buy, and how you can anticipate their every move 

 - 1st 
 - New delhi  Tata McGraw Hill  2006 
 - 184p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer
<br/><br/><label>Dewey Class. No.: </label>658.812  / COH