By Bhasin, Jaspreet Kaur <br/><br/>
Customer relationship management 

 - 1st 
 - New Delhi  Dreamtech Press  2012 
 - xviii; 445p. 
<br/><br/><label>ISBN: </label>9789350044544 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship management
<br/><br/><label>Dewey Class. No.: </label>658.812  / BHA