By Perlow, Leslie <br/><br/>
When you say yes but mean no: how silencing conflicts wrecks relationships and companies and what you can do about it 

 - 1st 
 - Newyork  Crown  2003 
 - ix; 253p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership
<br/><br/><label>Dewey Class. No.: </label>658.4053  / PER