TY  - BOOK
AU  - Reilly, Steve
TI  - Negotiating with tough customers : never take "no" for a final answer and other tactics to win at the bargaining table
SN  - 9788184959178
U1  - 658.4052 
PY  - 2016///
CY  - Ahmedabad
PB  - Jaico
KW  - Negotiating
ER  -