000 00524nam a22001697a 4500
005 20230314144653.0
008 230314b |||||||| |||| 00| 0 eng d
020 _a9780749466947
082 _a650.13
_bLIL
100 _aLilley, Roy
_98032
245 _aDealing with difficult people
250 _a2nd
260 _aNew Delhi, India
_bKogan Page
_c2013
300 _axiv; 146
650 _aPsychology, Industrial, Interpersonal Conflict, Problem Employees, Interpersonal Relations, Customer Relations
_913808
942 _cBK
999 _c11239
_d11239