000 00405nam a22001577a 4500
005 20230710104017.0
008 230710b |||||||| |||| 00| 0 eng d
020 _a9788126569908
082 _a658.812
_bHEL
100 _a Helgeson, Lars
_914113
245 _aCRM for dummies
260 _aNew Delhi
_bWiley
_c2017
300 _axv; 338p.
650 _aCustomer relations--Management
_914114
942 _cBK
999 _c11445
_d11445