000			00370nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.834 _bCRA
100			_aBy Crawford, Fred _9261
245		4	_aThe myth of excellence
250			_a1st
260			_c2001 _bCrown Business _aNew York
300			_axviii; 251p.
650			_aThe myth of excellence _9262
942			_cBK
999			_c120 _d120