000 00440nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.812
_bMOH
100 _aBy Mohamed, H Peeru
_92439
245 0 _aCustomer relationship management: a step-by-step approach
250 _a1st
260 _c2006
_bVikas Publishing House
_aNew Delhi
300 _axiii; 224p.
650 _aCustomer relationship management Management
_92440
942 _cBK
999 _c1494
_d1494