| 000 | 00410nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.8 _bPEP |
||
| 100 |
_aBy Peppers, Don _9355 |
||
| 245 | 0 | _aReturn on customer: a revolutionary way to measure and strengthen your business | |
| 250 | _a1st | ||
| 260 |
_c2005 _bCurrency Doubleday _aNewyork |
||
| 300 | _avii; 296p. | ||
| 650 |
_aMarketing _967 |
||
| 942 | _cBK | ||
| 999 |
_c172 _d172 |
||