000 00418nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.5
_bHAK
100 _aBy Haksever, Cengiz et al.
_92997
245 0 _aService management operations
250 _a2nd
260 _c2006
_bPearson Education
_aDelhi
300 _axx; 584p.
650 _aService management operations Human resource management
_92998
942 _cBK
999 _c1881
_d1881