000			00484nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.85 _bBAS
100			_aBy Basini, Justin _93070
245		0	_aWhy should anyone buy from you?: earn customer trust to drive business success
250			_a1st
260			_c2011 _bFinancial Times/Prentice Hall Pearson _aHarlow, England ; New York
300			_axxvi, 191p.
650			_aSelling. Customer relations. Trust. _93071
942			_cBK
999			_c1936 _d1936