| 000 | 00432nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.5 _bMET |
||
| 100 |
_aBy Metters, Richard et al. _93645 |
||
| 245 | 0 | _aSuccessful service operations management | |
| 250 | _a2nd | ||
| 260 |
_c2006 _bCengage Learning _aNew Delhi |
||
| 300 | _axix; 406p. | ||
| 650 |
_aService operations management Environmental strategies _93646 |
||
| 942 | _cBK | ||
| 999 |
_c2365 _d2365 |
||