| 000 | 00396nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bALE |
||
| 100 |
_aBy Hill, N. _94034 |
||
| 245 | 0 | _aHandbook of customer satisfaction | |
| 250 | _a1st | ||
| 260 |
_c2006 _bInfinity Books _aNew Delhi |
||
| 300 | _axiii; 290p. | ||
| 650 |
_aConsumer behavior Customer satisfaction _94035 |
||
| 942 | _cBK | ||
| 999 |
_c2617 _d2617 |
||