000 00401nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.8
_bSTO
100 _aBy Stone, Merlin
_94252
245 4 _aThe art of marketing: volume 8 customer relationship marketing
250 _a1st
260 _c2001
_bKogan Page
_aNew Delhi
300 _ax; 228p.
650 _aMarketing Management
_9700
942 _cBK
999 _c2771
_d2771