| 000 | 00411nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.562 _bBES |
||
| 100 |
_aBy Besterfield, Dale H. et al. _94328 |
||
| 245 | 0 | _aTotal quality management | |
| 250 | _a3rd | ||
| 260 |
_c2008 _bPearson Prentice Hall |
||
| 300 | _a652p. | ||
| 650 |
_aTotal quality management Leadership management Custome _94329 |
||
| 942 | _cBK | ||
| 999 |
_c2816 _d2816 |
||