| 000 | 00392nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a332.10688 _bCRM |
||
| 100 |
_aEdited by Gopal V. V. _91698 |
||
| 245 | 0 | _aCRM in banking: concepts and cases | |
| 250 | _a1st | ||
| 260 |
_c2004 _bICFAI University Press _aHyderabad |
||
| 300 | _aviii; 167p. | ||
| 650 |
_aCRM in banking _94448 |
||
| 942 | _cBK | ||
| 999 |
_c2906 _d2906 |
||