| 000 | 00441nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bCUS |
||
| 100 |
_aEdited by Kambhammettu, S. S. _94449 |
||
| 245 | 0 | _aCustomer experience management: concepts and applications | |
| 250 | _a1st | ||
| 260 |
_c2005 _bLe Magnus University Press _aHyderabad |
||
| 300 | _aix; 209p. | ||
| 650 |
_aCustomer relationship management _91738 |
||
| 942 | _cBK | ||
| 999 |
_c2907 _d2907 |
||