| 000 | 00398nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.8 _bHOF |
||
| 100 |
_aBy Hoffman, K Douglas _95095 |
||
| 245 | 0 | _aServices marketing; concepts, strategies, and cases | |
| 250 | _a3rd | ||
| 260 |
_c2007 _bThomson _aDelhi |
||
| 300 | _axix; 588p. | ||
| 650 |
_aServices marketing Marketing _9840 |
||
| 942 | _cBK | ||
| 999 |
_c3359 _d3359 |
||