| 000 | 00445nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bCUS |
||
| 100 |
_aEdited by Sheth, Jagdish N _9107 |
||
| 245 | 0 | _aCustomer relationship management: emerging concepts, tools and applications | |
| 250 | _a1st | ||
| 260 |
_c2007 _bTata McGraw Hill _aNew Delhi |
||
| 300 | _axv; 544p. | ||
| 650 |
_aCustomer relationship management _91738 |
||
| 942 | _cBK | ||
| 999 |
_c3432 _d3432 |
||