000 00461nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.81202854678
_bCUS
100 _aEdited by Lyer, Gopalkrishnan
_95309
245 0 _aCustomer relationship management in electronic markets
250 _a1st
260 _c2005
_bJaico Publishing House
_aMumbai
300 _axi; 113p.
650 _aCustomer relationship management in electronic markets
_95310
942 _cBK
999 _c3516
_d3516