000 00485nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.812
_bCHE
100 _aBy Po-Chedley, David A.
_9708
245 0 _aClient relationship management: using relationship management and project service excellence to create a competitive advantage
250 _a1st
260 _c2004
_bJaico Publishing House
_aMumbai
300 _axii; 185p.
650 _aRelationship management
_9709
942 _cBK
999 _c375
_d375