000 | 00451nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 211013s9999 xx 000 0 und d | ||
082 |
_a658.812 _bCUS |
||
100 |
_aBy Shanmugasundaram, S. _95630 |
||
245 | 0 | _aCustomer relationship management: modern trends and perspectives | |
250 | _a1st | ||
260 |
_c2008 _bPHI _aNew Delhi |
||
300 | _axviii; 276p. | ||
650 |
_aCustomer relationship management Consumer behavior Management _95631 |
||
942 | _cBK | ||
999 |
_c3753 _d3753 |